The idea behind Hartlepool’s Local Offer is to improve choice and transparency in order to enable families to make informed decisions and have greater control over services they wish to access. The Local Offer is designed to help families of children and young people with SEND make clear decisions about what they feel is right for their family in terms of services provided and personal budgets.



The Local Offer gives information to parents of children with Special Educational Needs and disabilities who are between the ages of 0-25 years and live in a single place. The local offer will also assist practitioners who work with families



The local offer has been split into seven Key Stages. These are:


1. Pre birth when something isn’t as expected

2. Diagnosis

3. Early years an starting school

4. Play & leisure time

5. Growing up, puberty and moving to secondary school

6. Becoming an adult and preparing for the future

7. Transport


If you are unable to find a service to support your needs, or if you just want some more information, please get in touch with the SEND team:


The First Contact Support Hub on: 01429 284284 or by email:


The Hartlepool Information, Advice and Support Service can help you with any queries or concerns about SEND. Click for information about Hartlepool's advice and support services.


Independent Support


The government has made funding available to provide specialist individual support to parents, carers, children and young people who are involved in an Education, Health, and Care (EHC) Needs Assessment.


Trained Independent Supporters will work with you throughout the assessment period. They can explain each stage, help you to get your views across and ensure you take an active lead role in this process.

Independent Support in Hartlepool will be jointly provided by Hartlepool Information, Advice and Support Services (formerly Parent Partnership Services) and in partnership with Core Assets Children’s Service.

Click for further information and contact details about Independent Support.


Barnard Grove Primary School, Hartlepool, TS24 9SD                                                    Telephone: (01429) 230300

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